The Company’s mission is to exceed its clients’ dreams and expectations through timely delivery and appropriate provision of quality service while effectively using the local people and their environment and knowledge to enhance the experience. Provide our clients with the opportunity to learn, have fun and experience Africa from a new perspective through travel. It is our goal to treat every client in an honest and personalized manner as they embark on an adventure filled with value, education and priceless memories. All the professionals at World Air Travel & Tours Limited are masters of their trade and each brings with him/her a unique set of experience adding value to the traveler’s overall experience of the country.
The Company’s vision is to maintain a consistent, ethical and sustainable internationally accepted standard services, that will contribute greatly to the country’s economic as well as social growth.
Our Core Values
Value – We will always focus on providing our customers the best service with the intention they receive more value than that for which they are paying.
Trust – Our customers can have confidence that they will be treated with the utmost honesty, sincerity, respect and dignity. Our customers will be provided with complete and accurate quality information and can trust both our committed leadership and loyalty.
Excellence – We will always strive to achieve the highest operational standards of excellence.
Results – We will assume personal responsibility for achieving ambitious, measurable results in pursuit of our vision. Our company will persevere in the face of challenges, seek resources to ensure the best outcomes, and work toward all goals with a sense of purpose and urgency.
Teamwork – As a winning team, each member will work together with our entire staff and our customers towards common goals resulting in success.
Impeccable Service – Our company will focus intently on understanding the needs of our customers and provide them with impeccable service. We recognize that customer satisfaction is at the core of our success.
Integrity- We will always operate with the highest level of integrity by ensuring alignment between our moral and ethical actions, honesty, truthfulness and values.
Innovative and Creative – To provide authentic experiences , we constantly seek different ways, routes and alternatives to meet our clients dreams and desires.
Unforgettable – This is a once in a lifetime experience for every person – and we want them to realize this every step of the way with our personalized services.
Environment Sustainability – To be an environmentally responsible business, adopting the philosophy of reduce, reuse and recycle, and to help our Clients travel sustainably.
Why Us?
World Air Travel & Tours Ltd, a Tanzanian based company whose head offices are in Arusha and branches in Dar es Salaam and Morogoro. Over the years, World Air Travel & Tours has been the main driving force, a market leader and a strong mover within the travel and tours industry in Tanzania. With our recommendable experience of more than a decade we have built a strong sense of trust and commitment amongst our employees, giving them opportunities to grow and expand within the company and to steer the company forward.
Our employees are our backbone and we pride in having a dedicated team of qualified travel & tours consultants, driver guides and senior managers who collectively work hand-in-hand to meet World air core objectives of providing superior services to our clients in a professional and an efficient manner; provide consistent service delivery and finally, to create avenues for growth of both self and organization. Our employees have all been with us for a minimum of 3 years signifying low employee turnover and high employee satisfaction with us. This is what gives us strength to excel in dire situations and to move forward.
We are further proud of our driver guides who are our brand ambassadors projecting our corporate values and vision to our clients; they understand the relationship between client and supplier and strive to provide exemplary services to the clients, listening to their requirements and serving them accordingly to make their trip truly memorable. We invest in our guides by providing them with refresher training in wildlife studies, customer service, and first aid and survival skills. Our team is a bouquet of service oriented individuals working cumulatively to make our clients’ dream a reality, but at the same time more memorable and exciting. We go an extra mile to make our clients smile!
Our Strengths!
Expert’s advice – According to the choice of your destination, our experts are here to answer your questions, whether you wonder about the cultural aspects of a program, the difficulty of a circuit, the climate, the formalities or the health precautions. A team that knows the ground reality perfectly is here to answer your questions on short notice (less than 24h).
High quality services – On each of our tours, you will benefit from high quality services – whether it is the choice of the guide, the accompanying team, the air and topographical transportation, accommodation, material or food. A regular follow-up by World Air Travel and Tours representative is assured in order to prolong the quality of our services.
A large variety of programs and services – We have chosen a select number of regions that we like and that we know particularly well. In these specific destinations, we can offer you a comprehensive experience in terms of activities, transportation, accommodations, comfort and length. We offer a wide range of journeys starting from cultural discovery to long original treks as well as trips to experience wildlife in their natural habitats.
Less expensive holidays, thanks to the absence of intermediaries – Our presence in Tanzania ensures a much better quality/price ratio than that proposed by the agencies based in oversees. By avoiding the intermediaries, most of the price you pay goes to the local teams and you contribute in a more important way to economic progress of the country you visit. The right balance between the price, the quality of the service, healthy management and the equitable remuneration of our local teams are the criteria during the calculation of our prices. We scrupulously take care that all the staff involved is correctly remunerated and we never seek to strangle our partners financially (consultants, tour planners, guides, drivers, cooks…) to obtain artificially low prices.
Accompaniment –The guide is the cornerstone of your trip. He will assist you during your stay and he is responsible for your safety. He is selected for his capabilities, his grooming, his field experience, etc. Safari naturalists, Mountains guides, cultural guides or specialists of specific fields, we will always always trust professionals to accompany our guests, never amateurs. They are selected for their competence and qualities. They are often groomed by World Air Travel and Tours and are always specialists of their area’s. Assisted by the other members of the team (Tour planners, Senior managers, driver, cook, etc.), the guides are impassioned and attentive, and will share their knowledge and their love of the visited area. They will take pride in ensuring the success of your trip. They start the trip as guides but finish as best friends.
Our Fleet – We have a fleet of vehicles including Toyota Land cruisers 4X4, Toyota Hiace 4 x 4 Minibuses and 24 seater Toyota Coasters. Our safari vehicles also are equipped with HF radios, a cooler box and so you can take cold drinks with you for the often hot and dusty day’s safari. There are also binocular in each vehicle to assist with locating game or viewing game that is at a distance.
Affiliations – We are affiliated with organizations/associations that advocate excellence in travel and Tourism. This ensures quality, safety, integrity, honesty and valueable services offered.
A commitment on the respect of the environment –Through constant efforts, World Air Travel and Tours is committed to respect both natural and cultural environments. We dedicate ourselves to never leave the print of our passage on the ground of the areas crossed. It is a way of taking part in harmonious sustainable development.
Direct business relation with suppliers – We work closely with other direct or in-direct suppliers in Tourism to ensure quality services.